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  1. "Add To Contacts" Trigger Action

    If visitor matched with some trigger that we set, then as an action the system can add the visitor as a contact with a name like "So-Close-To-Buy3875"

    Then we can create a new trigger for these visitors; when a contact comes back with a name including "So-Close-To-Buy" -> Send a message "We know you are so close to buy and to make it easier we will give you 10% discount coupon code. The code is: 5gvn8usw"

    Or for another reason, to convert a visitor to contact might come handy.

    1 vote
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  2. 1 vote
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  3. Add the manager of tags

    Please, add a tool that can help to delete, edit or organize any of tags attached to chats.

    1 vote
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  4. Repository of common documents

    "Repository" tab.
    Similar to shortcuts and knowledgebase, a repository of the most common documents asked by visitors or answering their questions, example catalog, price list, datasheet etc..

    1 vote
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  5. 1 vote
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  6. Add Newsletter plugin for websites

    Just like the chat plugin, the newsletter / subscriber plugin will be a great feature to have.

    1 vote
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    1 comment  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  7. I want to track my tutors, when they travel to student's homes and see where they at on the map geographically and if they are late or not.

    I have bunch of tutors who travel to student's homes. What would be cool if I can actually track them geographically? In another words, when they go to student's home, they clock in and clock out, and it would show me where each tutor is geographically on them at the time when they clocked in and the time when they clocked out.

    I want to see which one of my tutors were late and which ones were not, and whether or not they showed up in their location..

    This feature is great for any other companies as well not just…

    1 vote
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  8. have the ability to not having the cursor put automatically in the chat box after a automatic system message (trigger)

    When we setup triggers, the chat pops up automatically (automatic system message). The problem is that the cursor of the user is not on the chat box, so if the user was typing into another field in the web page, it now writes in the chat box and sometime annoying to the end-user. Would be nice to have the ability to set the cursor NOT to automatically go into chat box after trigger.

    1 vote
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    under review  ·  0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  9. New version!

    The version seems a little dated what about upgrading?

    1 vote
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  10. Historical logs

    It would be extremely beneficial to see which visitors where on the site and when. The more analytics that can be recorded and saved, the more useful this chat membership will be. I get very few chat requests and am considering cancelling. If that feature were added, I would keep for the analytics. Yes, I do know that google analytics can help look at activity...but would be great to simply have in one place.

    Thanks!

    1 vote
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  11. 1 vote
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  12. 1 vote
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  13. It is very useful to add a ranking of sities references.

    It is very useful to add a ranking of sities references.
    Statistics or analytics.

    1 vote
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  14. Make vibration or sound for mobile widget trigger

    Some times (so i living so much times)
    customer visit site and not saw chat button. So exactly mobile users living
    this.

    Can be add and section for BUZZ with VOICE for take attentions.

    Because exam any customer make shopping and after not show my write.
    Because show message number on icon.

    This is idea and so much needing properties.

    1 vote
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  15. Open the chat widget in a determinated moment via javascript

    It would be great, if we can open the chat widget (on a popup window) in a determined moment via javascript. Not only trigger messages, just open the chat widget.

    1 vote
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  16. get chat id

    Please add feature that can get chat id room in voice chat to develop mobile app.
    example in url "https://video.tawk.to/v2/room/a4Qk1Qmmv6Ip5W4WnPpQ"
    i want to get "a4Qk1Qmmv6Ip5W4WnPpQ" from api.
    Thanks

    1 vote
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  17. Desktop API

    Exponse javascript events on desktop to allow integrating with other desktop or web apps like CRM, etc...

    1 vote
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  18. A method in the Javascript API to have access to the pop-up chat url

    Create a method in which we can access the URL that is opened in the Tawk_API.maximize () method popup, so it is possible for example to use Tawk in a webview within an app

    1 vote
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  19. change the color of the chat to various features

    good afternoon
    I wanted to change the color of the chat so when it's off line it turns gray and when it's online it turns green

    1 vote
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  20. Multiple selections

    Select multiple visitors and send them one welcome message at once

    Please provide this option

    1 vote
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