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  1. We are looking for desktop application, please suggest how we can get it

    We are looking for desktop application, please suggest how we can get it

    1 vote
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  2. Introduce Mobile Chap App Notifications

    When a visitor comes on our website through IOS or Android Mobile, then send notification informing the visitor to download Android or IOS app for better experience.

    Something similar to: https://blog.zopim.com/2016/04/13/increase-proactive-engagement/

    1 vote
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  3. Please add widget support for Adobe CC Muse

    do you guys have a widget for adobe CC muse?
    this is a really cool app, sad that I can't integrate it on my website
    if you don't, could you please add it on? I see you support wix, Squarespace, etc..

    1 vote
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    1 comment  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  4. I would like the offline departments option not to appear to the client, so it would only go into online departments and be serviced.

    make the experience of our client in the chat more dynamic, objective and with more quality.

    1 vote
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  5. Global Message

    Make the chat window open with a message for all connected users. Ex. To notify the users that the system will go under maintenance in about ?? minutes.

    1 vote
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  6. 1 vote
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    1 comment  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  7. Disable the microphone by default and Include Chat sidebar/frame

    In some companies the suport by tawk.to may be trough screen share but without microphone share. True, microphone share may be disable. Then, I sugest that tn the settings panel have a option to set microphone disable by default, like the "video call" and "screen share" options.

    And would be very important that Video Chat include Chat sidebar/frame in the same tab/page when the video chat occur.

    1 vote
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  8. User name  Appears automatically when logging in

    I hope they implement the function, when the User is logged into the website, the name appears in the control panel automatically.

    1 vote
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  9. How about adding an option for sending email notifications for tickets assigned to me.

    Like if a colleague assigns a ticket to me, i should get an email notification that i have a ticket so i can solve it.

    1 vote
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  10. Settings

    in setting hide on mobile device, its disable the chat widget on mobile,

    but if i make a button to show the chat widget on mobile, it will showing.

    please add this option, i want so use chat by click button on mobile, and hide the bottom chat widget.

    sorry for my bad english.

    1 vote
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  11. create a report of logued in agents in an specific range of time

    because I would like to know which agent is online and not answering chats, and chats became unattended

    1 vote
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  12. Drop Down menu on tag

    Be able to add generic tags with a drop down menu to be used across all properties. Add tags to reporting.

    1 vote
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  13. Make more money easily - donations

    Let us donate to you via Paypal. I can donate a certain amount either ONCE or monthly. I would gladly pay you 5 USD monthly.

    1 vote
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  14. customise the start chat button

    customise the start chat button

    1 vote
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  15. Window chat appears softly when user visits a website page

    It would be great when a user visit a website page, window chat appears softly like this one on this site: https://www.infusionsoft.com/software/features

    Thanks

    1 vote
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  16. Show chat box after 2nd visit

    I would like to be able to have it possible for a chat box popup to appear on a visitors 2nd visit, but not the 1st.

    1 vote
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  17. integration with google calendar.

    I am currently using https://calendly.com/ because it could be integrated into my website and it is also linked to my google calendar. But I'm looking for something more practical. What solutions do you offer me?

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