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  1. Websocket stalled in pending

    Hello,
    I use your chat widget on my Opencart 2.3.0.2 eshop.
    Everything regarding to widget is working fine, however I noticed one thing when I was checking the Network tab in Chrome Developer Tools.

    websocket for tawk.to widget always stucks on 101 status in PENDING and request never gets completed until I close the browser tab.

    Is this a normal behavior or am I doing something wrong?

    Regards,

    3 votes
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      1 comment  ·  Bugs  ·  Admin →
    • Disable triggers if someone is filling out the pre-chat form. Prevent trigget firing when someone is filling out the pre-chat form

      Currently I have had users that are filling out the pre-chat form but before they finish the trigger fires and the information that they entered is not saved.

      2 votes
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        0 comments  ·  Bugs  ·  Admin →
      • Change welcome text

        How do i change this text to swedish?

        Welcome to our site, if you need help simply reply to this message, we are online and ready to help.

        4 votes
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          1 comment  ·  Bugs  ·  Admin →
        • 11 votes
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            0 comments  ·  Bugs  ·  Admin →
          • change the welcome message on first load of the page.

            on the first load of the page there is message saying "Welcome to our site, if you need help simply reply to this message, we are online and ready to help." I translated other messages, but I could not find a setting to change this.

            1 vote
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              1 comment  ·  Bugs  ·  Admin →
            • I don't see my agent to agent chat option

              I don't see my agent to agent chat option. where i can find this features is there any setup to be appear?

              1 vote
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                1 comment  ·  Bugs  ·  Admin →
              • Opencart multistore - widget not functioning on substore

                In Opencart 2.3.0.2 multistore function of the widget is not working properly.
                Even I set on admin side for the substore a tawkto widget, it is not shown/loaded in frontend.
                Widget and property for substore is already enabled in Tawk.to dashboard.

                Everything works fine on default store and default stores widget is loaded.
                But substore widget is not loading.

                1 vote
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                  0 comments  ·  Bugs  ·  Admin →
                • Check iOS App Compatibility With 5S iPhones

                  I'm trying to use the app with my 5S. I can log in, but I'm stuck at the loading screen. I've tried restarting the phone and uninstalling/reinstalling.

                  1 vote
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                    0 comments  ·  Bugs  ·  Admin →
                  • change the welcome message on first load of page.

                    on the first load of the page there is message saying "Welcome to our site, if you need help simply reply to this message, we are online and ready to help." I translated other messages, but I could not find a setting to change this.

                    0 votes
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                      1 comment  ·  Bugs  ·  Admin →
                    • Why in my chat have a message Customer Support

                      Why in my chat have a message Customer Support
                      Welcome to our site, if you need help simply reply to this message, we are online and ready to help.

                      1 vote
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                        1 comment  ·  Bugs  ·  Admin →
                      • translate to protuguese

                        Hello.
                        I' cant translate the mensage:"Welcome to our site, if you need help simply reply to this message, we are online and ready to help." when any people enter in my website see this mensage in English.
                        I can translate this?

                        Thanks for your help

                        1 vote
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                          1 comment  ·  Bugs  ·  Admin →
                        • disable tawk on optimizepress Live editor pages /wp-admin/admin.php?page=optimizepress-page-builder&...

                          disable tawk on optimizepress Live editor pages so it does not hurt the editing. google chrome does a lot of bad loading and hang ups during long time editing.

                          i want to show tawk on the page for the visitors but not on the live editor page.

                          /wp-admin/admin.php?page=optimizepress-page-builder&...

                          3 votes
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                            0 comments  ·  Bugs  ·  Admin →
                          • Fix TypeError: this.getBrowserData is not a function

                            This appears to be an issue while browser ad blocker is on.
                            On Page load this error will show
                            TypeError: this.getBrowserData is not a function

                            I have not expericnced this causing any further issues that would prevent other functionality working but I expect it has that potential.

                            I would suggest it just needs a test condition before calling the method

                            1 vote
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                              0 comments  ·  Bugs  ·  Admin →
                            • visitor current URL containing &

                              Hi,

                              When we're following visitor through their current URL, the hover link shows & instead of &
                              This way the links don't work.

                              Waiting for comments.

                              1 vote
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                                0 comments  ·  Bugs  ·  Admin →
                              • Windows app crashing. Please fix this.

                                The windows app is crashing with no errors.

                                4 votes
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                                  0 comments  ·  Bugs  ·  Admin →
                                • Video Call Beta

                                  How can call back to customers in many popular browsers (Google Chorm, Firefox, Coccoc ...)

                                  1 vote
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                                    0 comments  ·  Bugs  ·  Admin →
                                  • Widget stop music on iphone

                                    When I'm listening music and I go to a page where tawk.to widget is installed, the music stops. I'm guessing it takes over the Iphone audio out..

                                    35 votes
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                                      3 comments  ·  Bugs  ·  Admin →
                                    • My dear friend, I forgot to tell you that it is Persian language (RTL) and UTF8 Unicode. In addition, your program does not work without an

                                      My dear friend, I forgot to tell you that it is Persian language (RTL) and UTF8 Unicode.
                                      In addition, your program does not work without an anti-filter, and this is a big problem in Iran. please consider it

                                      1 vote
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                                        0 comments  ·  Bugs  ·  Admin →
                                      • Always misschat on samsung j5

                                        Hallo i am using samsung j5 2016
                                        My customer send me a chat and i didnt get any notification and notif and sound apprar after my 10minutes and its already brcome miss chat.
                                        It is not 1st time i get it.

                                        1 vote
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                                          0 comments  ·  Bugs  ·  Admin →
                                        • session

                                          Currently, the session gets closed as soon as the visitor closes the browser window. And when the visitor comes back, a new session is generated.

                                          However, if it is the same user from same browser, why can't the session be continued from where it was left off.

                                          We are facing this issue, where a visitor leaves a message for support and then closes the browser. The visitor then comes back and is looking for the answer in the chat. However, the response we gave in chat is not shown to the user when he opens the browser again. This is…

                                          1 vote
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                                            0 comments  ·  Bugs  ·  Admin →
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