I suggest you ...

"Seen" function

It will be great to have that function "Seen" like in Facebook, that agents can see or clients read their message

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    Almantas shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    10 comments

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      • Anonymous commented  ·   ·  Flag as inappropriate

        It will be great if you can add read receipt tick mark like as WhatsApp.
        So that we can see whether he read or not our messages

      • Anonymous commented  ·   ·  Flag as inappropriate

        Please add any tick, mark or sign which confirmed us for the delivered message.

      • 1234 commented  ·   ·  Flag as inappropriate

        The ability for an agent to see when a customer has 'seen' the message. The ability for a customer to see when an agent has 'seen' their message - 'seen' could appear below their message.

      • Anonymous commented  ·   ·  Flag as inappropriate

        Just like facebok having a "read" option for tell the agent that the client have read our message

      • Anonymous commented  ·   ·  Flag as inappropriate

        in facebook chats i saw there is a option called "seen" . when one chat person saw a massage then in other chat person will notice that patner had see that . can you add that option . only want to see the visitor has saw the chat . no need to saw that agent has seen to visitor .

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