I suggest you ...

Reporting section

It would be great if we could download a weekly or a monthly statistics report of the chat usage.

34 votes
Vote
Sign in
(thinking…)
Password icon
Signed in as (Sign out)
You have left! (?) (thinking…)
Hugo shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

3 comments

Sign in
(thinking…)
Password icon
Signed in as (Sign out)
Submitting...
  • Michael - Performance Alloys commented  ·   ·  Flag as inappropriate

    Why is it over a year later and this still has not been done? If we had the ability to take this information, work it to whatever we need, then we would be able to use this handy bit of software to a fuller potential!

  • Charles Roper commented  ·   ·  Flag as inappropriate

    The current reporting section isn't very useful at all. What we need is to be able to group basic metrics by time period (e.g., how many chats serviced per month). At the moment, the only grouping is by day, which is not at all helpful. Tawk.to needs better summary data!

  • CJ commented  ·   ·  Flag as inappropriate

    absolutely true! we are lacking that. Would be even acceptable as premium add on feature..

Feedback and Knowledge Base