Agents restrictions based on IP/Network/Country
Other chat software are using it, NO matter you cost for it, business clients can pay for it.
They can allow to attend chats for agents only from specific ip/network/country for better management and privacy.
As some time have to click the links given by their customer, then when agents click then they can know their location, may be USA company is hiring indian agents and disclose indian IP.
Business clients like to show their agents are from origin country.
This feature is available in other software, why not you introduce it and its very quick to develop as well.
Hope you like this feature and implement it soon.
Using IP Access Restriction to limit dashboard access (Premium) Follow
Yes please add this feature - needed! Some countries are SPAMMERS and just take up resources that can be used for real web visitor interaction
Nazmul Hasan Nahid commented
Helpful article ..:)