Customize widget colors for online/offline status
The color of the chat widget is currently green (or other color chosen in dashboard) whether you are online or not. I would like the widget icon/color to be red instead of green when the chat is in offline status. The dashboard could simply have an extra color field to change the css depending on online/offline class.
Current unability to change color based on status is a UX nightmare.
This is a must have feature. For any website online chat.
There is nothing worse than Green bar saying - "We are offline". Or gray bar saying "Online - send a message"..