I suggest you ...

Customize widget colors for online/offline status

The color of the chat widget is currently green (or other color chosen in dashboard) whether you are online or not. I would like the widget icon/color to be red instead of green when the chat is in offline status. The dashboard could simply have an extra color field to change the css depending on online/offline class.

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    Hannah AdlerHannah Adler shared this idea  ·   ·  Admin →

    1 comment

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      • AnonymousAnonymous commented  · 

        Current unability to change color based on status is a UX nightmare.
        This is a must have feature. For any website online chat.

        There is nothing worse than Green bar saying - "We are offline". Or gray bar saying "Online - send a message"..

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