Connect to a Department through a click of a button!
I am looking to sell and buy crypto on my site and have created two departments for support them being "Buy Crypto" and "Sell Crypto".
If you like you can view my site here: https://bitcoinflorida.org/buy-and-sell-btc/
On that page at the bottom I am looking to have the two buttons but I wanted it so they connect directly to that department, for example if someone is looking to sell Crypto they select the "Sell Crypto" button and it will connect you "Sell Crypto" live support department.
However I see you can only create buttons that initiate the chat but cannot connect you to a certain department! Is there anything I can do?
Surely this would be helpful for many users our there, and in my eyes I cannot see this being a big / hard update to the Tawk.to system.