Ability to hide/ disable "Send Transcript" option ought to be there. And ability to vote for declined Ideas.
Yes, I saw the request for "ability to hide or remove email transcript" has been declined. I strongly feel that option must be considered as a part for premium add-on feature atleast. And an option to vote for "Declined" ideas must be there, so that the need of the customers is heard.
Thank you for suggestion.
There was also request to hide file uploading option, could possibly go in pack with your suggestion.
Your request will remain open to collect votes.