I suggest you ...

Sound notifications for agent whispers

PLEASE implement this. Being alerted to agent whispers will make the chat process faster and more professional.

57 votes
Vote
Sign in
(thinking…)
Sign in with: Facebook Google
Signed in as (Sign out)
You have left! (?) (thinking…)
Anonymous shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

2 comments

Sign in
(thinking…)
Sign in with: Facebook Google
Signed in as (Sign out)
Submitting...
  • Anonymous commented  ·   ·  Flag as inappropriate

    It would be helpful to be able to Whisper @ online agents and draw them into the chat you whispered from.

  • Tricia commented  ·   ·  Flag as inappropriate

    At the moment, desktop notifications are only for chats. Would be good to enable it for whispers as well. Allows other agents to jump in and help if they happen to be in a different program.

Feedback and Knowledge Base