I suggest you ...

Interactive (Co-Browsing) with visitor

Imagine, trying to help someone 'learn' a process by demonstration (or by leading them) to pages. The chat already shows what page they're on. If that link could open a new window or modal, and you could say something like "Look at the upper right corner of your window" - the operator then clicks their screen which in turn 'highlights' (possibly with a heatmap style pulse on their page), at which point the admin continues "Here you'll type your login information and press the submit button" .. cutting edge opportunity here for tawk.to for interaction. ;)

675 votes
Vote
Sign in
(thinking…)
Password icon
Signed in as (Sign out)
You have left! (?) (thinking…)
Matt shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

41 comments

Sign in
(thinking…)
Password icon
Signed in as (Sign out)
Submitting...
← Previous 1 3

Feedback and Knowledge Base