I suggest you ...

To export all your user data and chat history into csv files

Would be really useful to have all your data exported on csv or spreadsheet files, for instance your user data information name, email because you can contact them later with email marketing campaigns. And your history to check usual behaviors on your customers

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Joan Manuel shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

108 comments

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  • Chirs commented  ·   ·  Flag as inappropriate

    This would be great to these data to analysis further in other BI app

  • Support DistressedPro commented  ·   ·  Flag as inappropriate

    In History it would be great if we'd be able to export all chats at once instead of emailing each chat one by one.

    CSV file with user data, then the chat log would be perfect.

  • Anonymous commented  ·   ·  Flag as inappropriate

    in history page pls add visitors email id so that we can extract our visitors email ids very easily

  • Daniel commented  ·   ·  Flag as inappropriate

    This would be a fantastic feature, to be able to track response rates, conversion etc over time.

  • Thad commented  ·   ·  Flag as inappropriate

    This would be really helpful. This should also include all the chat transcripts so it can be analysed for patterns

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