Feedback

Suggest a new feature or improvement to current ones to make tawk.to the best service available!

To report a bug, please write to support@tawk.to describing the issue you are facing with screenshots (if necessary).

I suggest you ...

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. App for Wix App Market

    My suggestion is to add an app for the wix app market.

    Then there are no bugs anymore and
    because now, the widget is hidden on mobile phones.
    There isn't any possibility to show it on mobile phones because of html.

    22 votes
    Vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      Signed in as (Sign out)
      You have left! (?) (thinking…)
      5 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
    • Add to Yandex Dialogues

      Integration with "Yandex Dialogues" - it's very relevant for Russian market. And many online consultants already have this functionality

      31 votes
      Vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        Signed in as (Sign out)
        You have left! (?) (thinking…)
        6 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →

        Добрый день!
        Интеграция в Яндекс Диалоги будет сделана, когда будет возможность направить ресурсы на эту задачу.
        На текущий момент у нас нет предполагаемого срока, когда это будет возможно.

        Мы в курсе о популярности этой идеи, так как получали запросы о ней не только здесь, но и фиксировали их через наш чат тех. поддержки, через заявки на нашей почте и понимаем, что это востребованная интеграция, несмотря на малое количество голосов здесь.

      • Intergration into Microsoft Teams

        Offer an app or bot integration for Microsoft Teams

        5 votes
        Vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          Signed in as (Sign out)
          You have left! (?) (thinking…)
          0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
        • have an option to integrate with MailChimp

          This option would greatly benefit my business as we're regularly asked to susbcribe people to our newsletter.

          220 votes
          Vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            Signed in as (Sign out)
            You have left! (?) (thinking…)
            63 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
          • Have the ability to disable agent alias avatars

            It would be nice to be able to turn off alias avatars so that no image will be displayed beside an agents name.

            1 vote
            Vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              Signed in as (Sign out)
              You have left! (?) (thinking…)
              0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
            • Hootsuite integration

              Hootsuite is the most widely used platform for managing social media. 16M+ users. Trusted by 800+ of the Fortune 1000. 175+ countries, used in every country in the world. 2M+ app installs, The biggest ecosystem with 150+ apps.

              Currently nobody provides website chat solutions integrated with Hootsuite. This seems like a great opportunity for Tawk.

              We, we'd just like to keep our customer engagement specialists happy - and they prefer a single dashboard.

              3 votes
              Vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                Signed in as (Sign out)
                You have left! (?) (thinking…)
                0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
              • Add Shopify Location Support

                Currently your app doesn't support Shopify locations, which means if I use locations Shopify makes me uninstall your app. I don't think your app has anything to do with locations, so it may be as simple as telling Shopify that your app does support it?

                Shopify locations allows sellers to have multiple shipping locations, such as our warehouse and Amazon FBA. So it really has nothing to do with chat.

                1 vote
                Vote
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  Signed in as (Sign out)
                  You have left! (?) (thinking…)
                  0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
                • Add Google Dialogflow integration

                  Google Dialogflow integration gives a chat by AI

                  49 votes
                  Vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    Signed in as (Sign out)
                    You have left! (?) (thinking…)
                    3 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
                  • Integrate with Trello

                    Integrating with Trello would make Tawk insanely powerful. Attaching tickets to Trello cards..etc would add another dimension to Tawk. Since a lot of companies use Trello for projects/customer orders...etc it would be helpful to be able to attach customer support tickets to those cards so that they are unified together in the workflow.

                    30 votes
                    Vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      Signed in as (Sign out)
                      You have left! (?) (thinking…)
                      2 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
                    • allow integration with mautic

                      Mautic is an open source marketing automation platform. Since tawk.to is a great place to capture leads and measure visitor movement, it would make sense that at least the information captured can be managed by mautic for further followup. Also the stats like engagement length, idle time, etc could be funneled to mautic as well.

                      https://www.mautic.org/

                      27 votes
                      Vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        Signed in as (Sign out)
                        You have left! (?) (thinking…)
                        4 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
                      • Integrate Facebook Messenger, Whatsapp, Telegram and more

                        This will allow us to respond not only messages coming from the live chat but also from our facebook pages. Being able to answer e-mails and other chat services such as telegram would also be great! This will save us a ton of time because it allows us to manage all our visitor's messages coming from many different sources in a single place.

                        378 votes
                        Vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          Signed in as (Sign out)
                          You have left! (?) (thinking…)
                          planned  ·  50 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
                        • Add React Native SDK

                          I saw there is planned Android and IOS SDKs but a React Native module would be great!

                          72 votes
                          Vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            Signed in as (Sign out)
                            You have left! (?) (thinking…)
                            0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
                          • Tawk.to integration with Hubspot CRM and Sales

                            It's simple as the subject says:
                            Would be great to have Tawk.to integration with Hubspot CRM and Sales.
                            At least send contact data (name and email) from Tawk.to to Hubspot automatically.

                            67 votes
                            Vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              Signed in as (Sign out)
                              You have left! (?) (thinking…)
                              8 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
                            • add support for the Woocommerce plugin

                              It would be great if the Woocommerce plugin had the same functions as the Shopify one, such as the ability to view/update orders directly from the tawk.to dashboard.

                              9 votes
                              Vote
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                Signed in as (Sign out)
                                You have left! (?) (thinking…)
                                0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
                              • Make an API.ai chatbot integration with Tawk.to

                                It will be great if you make an API integration with API.ai chatbot with Tawk.to
                                You know, API.ai is a leading entity in the industry of automatic chatbot. The fact that Google just acquired them is enough to tell us that the brand will be booming in the next few years. Being able to integrate with it will give a massive boost on flexibility and ease of use of Tawk.to.

                                157 votes
                                Vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  Signed in as (Sign out)
                                  You have left! (?) (thinking…)
                                  under review  ·  17 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
                                • We would like tawk to integrated with Help Scout CRM Software

                                  Hello

                                  It would be very useful if we could have our chats pulled into some type of CRM software, we are currently looking to use Help Desk, https://www.helpscout.net/

                                  19 votes
                                  Vote
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    Signed in as (Sign out)
                                    You have left! (?) (thinking…)
                                    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
                                  • add telegram.org integrations

                                    Are you planning to integrate your software with Telegram? It'd be very convenient to receive messages straight to the messenger. Or maybe there's some way to integrate it?

                                    123 votes
                                    Vote
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      Signed in as (Sign out)
                                      You have left! (?) (thinking…)
                                      under review  ·  9 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
                                    • PIPEDRIVE CRM Integration

                                      Integrate Widget Fields - like Name, E-Mail, Telephone with Pipedrive CRM

                                      46 votes
                                      Vote
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        Password icon
                                        Signed in as (Sign out)
                                        You have left! (?) (thinking…)
                                        9 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Wordpress Multilingual

                                        Enable integration with Wordpress Multilingual, so an admin can assign a different widget for each language. Now you can have more than one widgetready, but you can only use one.

                                        11 votes
                                        Vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          Password icon
                                          Signed in as (Sign out)
                                          You have left! (?) (thinking…)
                                          0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Integrate with Active campaign so details collected go directly.

                                          Really needs integration with AC so there is no double handling of details.

                                          39 votes
                                          Vote
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            Password icon
                                            Signed in as (Sign out)
                                            You have left! (?) (thinking…)
                                            0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
                                          ← Previous 1 3 4
                                          • Don't see your idea?

                                          Feedback

                                          Feedback and Knowledge Base