Mark

My feedback

  1. 76 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    20 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →

    Hi!
    On mobile we can’t change this behaviour at this time.
    Since the chat is full-screen, it would be bad user experience to interrupt visitor from viewing your website.
    On PC browser trigger will open a chat to show trigger message to a visitor.

    Mark commented  · 

    I contacted support and they told me this option is not currently available, they told me to suggest this option for future versions.

    Mark commented  · 

    currently the chat box does not popup on mobile even when a trigger is set, it makes it look like a notification instead. since most of our traffic is mobile we want option to engage the user like we can with desktop.

    Mark supported this idea  · 

Feedback and Knowledge Base