76 votesAdmintawk.to (top bird!, tawk.to) responded
On mobile we can’t change this behaviour at this time.
Since the chat is full-screen, it would be bad user experience to interrupt visitor from viewing your website.
On PC browser trigger will open a chat to show trigger message to a visitor.Mark commented
I contacted support and they told me this option is not currently available, they told me to suggest this option for future versions.Mark commented
currently the chat box does not popup on mobile even when a trigger is set, it makes it look like a notification instead. since most of our traffic is mobile we want option to engage the user like we can with desktop.Mark supported this idea ·