Gustavo

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  1. 758 votes
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    under review  ·  64 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →
    Gustavo commented  · 

    After we chat with customers, we could give them a form for rate the chat, like "how is the rate for the service?" "Did you have to contact the service more than once?", etc...

    Gustavo supported this idea  · 
  2. 297 votes
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    under review  ·  23 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →
    Gustavo supported this idea  · 
  3. 198 votes
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    18 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →
    Gustavo commented  · 

    If we write something wrong, we can't fix it... Would be great if we could edit the message sent.
    It could appear like (edited) beside the message edited.

    Gustavo supported this idea  · 
  4. 10 votes
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    1 comment  ·  Feedback  ·  Flag idea as inappropriate…  ·  Admin →
    Gustavo supported this idea  · 
  5. 660 votes
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    53 comments  ·  Feedback » Improvements  ·  Flag idea as inappropriate…  ·  Admin →
    Gustavo supported this idea  · 
  6. 4 votes
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    1 comment  ·  Feedback  ·  Flag idea as inappropriate…  ·  Admin →
    Gustavo shared this idea  · 
  7. 3 votes
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    0 comments  ·  Feedback » Improvements  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there Gustavo,

    Thank you for the request. For common responses you can use the shortcuts feature which reduces the time necessary to answer the Visitor.

    Hope this helps.

    Gustavo shared this idea  · 
  8. 22 votes
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    under review  ·  1 comment  ·  Feedback » Improvements  ·  Flag idea as inappropriate…  ·  Admin →
    Gustavo supported this idea  · 

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