Istiak Ferdous

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  1. 33 votes
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    under review  ·  2 comments  ·  Feedback » Improvements  ·  Flag idea as inappropriate…  ·  Admin →
    Istiak Ferdous commented  · 

    More likely a trigger!

  2. 45 votes
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    under review  ·  4 comments  ·  Feedback » Improvements  ·  Flag idea as inappropriate…  ·  Admin →
    Istiak Ferdous commented  · 

    Very important for user side but site manager site must have those data which ip send this. So no misuses can't happen.

    Istiak Ferdous supported this idea  · 
  3. 71 votes
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    under review  ·  16 comments  ·  Feedback  ·  Flag idea as inappropriate…  ·  Admin →
    Istiak Ferdous commented  · 

    1+

    Istiak Ferdous supported this idea  · 
  4. 1 vote
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    0 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →
    Istiak Ferdous shared this idea  · 
  5. 12 votes
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    under review  ·  2 comments  ·  Feedback  ·  Flag idea as inappropriate…  ·  Admin →
    Istiak Ferdous commented  · 

    you can do this by pre-chat form now

  6. 326 votes
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    65 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →
    Istiak Ferdous commented  · 

    No it's not your chat it's your login session after I saw that I understand it's harmful and you don't have any power to end a logged in session to tawk. You might revoke access or request to implement new system about agent management system that you can end an agent session to your site or pages that you gave access to.

    Istiak Ferdous commented  · 

    You mean to say revoking agents access to a chat? Or their login session?

  7. 1 vote
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    1 comment  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →
    Istiak Ferdous commented  · 

    schedule?

  8. 81 votes
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    23 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →
    Istiak Ferdous commented  · 

    unrealistic! needs to set predefined replies but if it won't understand the language than what? Cortana does not understand me many times.

  9. 1 vote
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    1 comment  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →
    Istiak Ferdous commented  · 

    He wants to say if user doesn't chat then also show time for that there is already a option if a visitor lands the time he is on site it counts. And if you're offline it will directly show that you're offline and time won't count. So this is already implemented somehow!

  10. 1 vote
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    under review  ·  1 comment  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →
    Istiak Ferdous commented  · 

    need new api to do this and you might have to host domain and point it to tawk

  11. 66 votes
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    under review  ·  3 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →
    Istiak Ferdous supported this idea  · 
  12. 12 votes
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    under review  ·  2 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →
    Istiak Ferdous supported this idea  · 
    Istiak Ferdous commented  · 

    but should be turned on if admin wants to show this

    Istiak Ferdous commented  · 

    nice idea might be implemented

  13. 129 votes
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    under review  ·  6 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →
    Istiak Ferdous commented  · 

    It will increase your work. Mostly when they fall in any problem they open the chat but if you mass chat in before they start you will have to handle all off them and sometimes user will get stressed if it pops out and keeps some of their some pixels of their screen busy they will pop out soon if they have no questions and sometimes they can also unlike the chat and it will be a negative sentiment so I would suggest if you use a trigger when user fall in problem.

  14. 130 votes
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    12 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →
    Istiak Ferdous commented  · 

    great idea

    Istiak Ferdous supported this idea  · 
  15. 5 votes
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    under review  ·  1 comment  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →
    Istiak Ferdous commented  · 

    because of url encryption that happens and you should keep making redirector urls until tawk things about this. tawk doesn't make redirector url for you. They only send the link as encrypted.

  16. 4 votes
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    under review  ·  0 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →
    Istiak Ferdous supported this idea  · 
  17. 779 votes
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    under review  ·  66 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →
    Istiak Ferdous supported this idea  · 

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