This is a good idea!
Thank you for the feedback!
Will it be possible to see their full screen, i.e. different tabs, open programs etc. for better help?
Simple, I make typos often and I find it useful to let agents edit their sent messages, and an option for the admin to let the end user to edit messages or not.
Hi dear tawkers,
It’s been a while since this has been visited but we have made several improvements to the widget styling but we know that you want A LOT more.
No worries, this is still in the plans, we just need to develop a few other important features before we start tackling this.
Will keep you updated!