Anonymous

My feedback

  1. 416 votes
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    25 comments  ·  Feedback » Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
    Anonymous supported this idea  · 
    Anonymous commented  · 

    It would be a great additional feature if you allow your agents to be able to see exactly what clients are looking at, in real time, via the chat dashboard. I know it's a feature other services offer, and it would help me tremendously when clients have an issue with the website and they can't explain it clearly.

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