Zakaria Ahmed Zahid

My feedback

  1. 3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Feedback » Improvements  ·  Flag idea as inappropriate…  ·  Admin →
    Zakaria Ahmed Zahid shared this idea  · 
  2. 1,214 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    planned  ·  68 comments  ·  Feedback  ·  Flag idea as inappropriate…  ·  Admin →
    Zakaria Ahmed Zahid supported this idea  · 
  3. 9 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    2 comments  ·  Feedback » Improvements  ·  Flag idea as inappropriate…  ·  Admin →
    Zakaria Ahmed Zahid supported this idea  · 
  4. 128 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    14 comments  ·  Feedback  ·  Flag idea as inappropriate…  ·  Admin →

    Hi!
    If the pre-chat form was filled by user, it will remain until visitor session is not ended – if he reopens the ongoing chat session.
    If user return after session ended and by cookies he is recognized as same user – his pre-chat form will be filled with name, email, phone, but other fields like department, message input, multiple choice answer – cleared.

    Zakaria Ahmed Zahid commented  · 

    Some time user want to talk another Department. But when user start chat again automatically chat start with previews selected Department.

    Ex. User chat with "Billing Department" then when end chat user want to start chat with "Technical Department" but utomatically chat start with "Billing Department"

    Zakaria Ahmed Zahid supported this idea  · 
  5. 339 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    under review  ·  82 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →
    Zakaria Ahmed Zahid commented  · 

    If use setup Position "Center Right" for desktop then also possible to change mobile Position.
    Ex: Desktop should be shown "Center Right" and Mobile Should be shown "Bottom Right"

    Zakaria Ahmed Zahid supported this idea  · 
  6. 36 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    3 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →
    Zakaria Ahmed Zahid supported this idea  · 

Feedback and Knowledge Base