339 votesDayle Senior commented
X and Y positioning of the widget, and allow separate positioning for mobile as to desktop allowing the user to choose the perfect positioning for their site.
Reason: My company currently has a desktop widget which works perfectly. However our mobiles theme has 3 widgets at the bottom of the screen (Account, Search, Cart) which the tawk chat widget overlays directly over the Cart widget - NOT GOOD!
I was told by two tawk agents that I can move my widget elsewhere such as in the middle of the screen left aligned...but this would be applied to the desktop's widget - ALSO NOT GOOD!
So, we had to result in not using tawk chat on mobile devices! In my opinion, the tawk chat looks odd when in the center and aligned left, and also looks odd anywhere at the top as it laps over vital site information. The bottom left corner people never look.
So users NEED an option to place it in a specific place.Dayle Senior supported this idea ·