Barrie

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    66 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →

    Hi!

    Thank you for the suggestion.

    Currently the only way is to ban by IP, but in this case the widget won’t appear for that user as well.
    To ban by IP, please go to Admin – Ban List – click Ban IP button.

    Barrie commented  · 

    This really is needed asap - we have devs working on multiple client sites and it is a major headache for the people monitoring the sites for incoming client conversations.

    I suggest the ability to exclude an IP range (xxx.xxx.xxx.xxx/16) which would cover all eventualities but even single IP address exclusions would be a solution.

    Thanks guys and great job, it is a great product :-)

    Barrie
    thediveweb.com

    Barrie supported this idea  · 

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