Rob Forrest

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  1. 97 votes
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    6 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →
    Rob Forrest shared this idea  · 
  2. 886 votes
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    started  ·  111 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →
    Rob Forrest supported this idea  · 
  3. 44 votes
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    2 comments  ·  Feedback  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Rob,

    We have actually planned out a feature that would enable incoming chat delegation by Agent access. In the mean time, we are also working on granular permissions that would enable/disable certain functionality. It will take time to implement but it’s coming.

    Hope this helps!

    Rob Forrest supported this idea  · 
  4. 1,214 votes
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    planned  ·  68 comments  ·  Feedback  ·  Flag idea as inappropriate…  ·  Admin →
    Rob Forrest supported this idea  · 
  5. 71 votes
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    under review  ·  9 comments  ·  Feedback » Improvements  ·  Flag idea as inappropriate…  ·  Admin →
    Rob Forrest supported this idea  · 

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